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Business Support Systems
- .phone
- The Bristol Group Ltd
- Description: .phone is an IP based telephone system. Calls may be placed or received over an existing network or over the PSTN (Public Switched Telephone Network)
- 4voice
- Onyx Technologies: Onyx Technologies is a premier supplier of credit and risk assessment systems to the wireless, telecommunication and internet industries. We provide systems to assess fraud and credit risk for extension of telecommunciations service to a subscriber, both individual and commercial through relationships with Equifax, Experian, TRW, TransUnion and BTE.
- Description: 4voice is a voice response technologies which allows instant credit and risk assessment of consumers applying for service or credit.
- actevate and webcare
- IN Solutions Systems Inc.: Developing an internet portal to wireless telecommunication carriers customer care and billing systems to allow web self care for wireless customers
- Description: Actevate (TM) enables remote activation through existing CCBS. Webcare (TM) enables self-care for wireless customers
- Aladdin Billing
- Aladdin Systems: ≥┴┌╥┴┬╧╘╦┴ ┌┴╦┴┌╬┘╚ ╔╬╞╧╥═┴├╔╧╬╬┘╚ ╙╔╙╘┼═ ╨╧ ╘┼╚╬╧╠╧╟╔╔ ?╦╠╔┼╬╘-╙┼╥╫┼╥?.
Θ╬╞╧╥═┴├╔╧╬╬┘┼ ╙╔╙╘┼═┘ ╬┴ ╧╙╬╧╫┼ Web - ╘┼╚╬╧╠╧╟╔╩. δ╧═╨╠┼╦╙╬┴╤ ┴╫╘╧═┴╘╔┌┴├╔╤
╨╥┼─╨╥╔╤╘╔╩. δ╧╬╙┴╠╘╔╬╟╧╫┘┼ ╒╙╠╒╟╔ ╨╧ ╥┼╧╥╟┴╬╔┌┴├╔╔ ┬╔┌╬┼╙-╨╥╧├┼╙╙╧╫ ╙
╨╥╔═┼╬┼╬╔┼═ ╔╬╞╧╥═┴├╔╧╬╬┘╚ ╙╔╙╘┼═, ╙╧╙╘┴╫╠┼╬╔└ ╔ ╧├┼╬╦┼ ╨╥╧┼╦╘╧╫
┴╫╘╧═┴╘╔┌┴├╔╔. δ╥╔┌╔╙-═┼╬┼─╓═┼╬╘ ╔╬╞╧╥═┴├╔╧╬╬┘╚ ╨╥╧┼╦╘╧╫. ≥┼█┼╬╔╤ ╬┴ ╧╙╬╧╫┼
╨╥╧╟╥┴══╬┘╚ ╨╥╧─╒╦╘╧╫ Sybase (Open Solutins Partner)/ Powersoft, Oracle.
Θ╬╙╘╥╒═┼╬╘ ╨╧╙╘╥╧┼╬╔╤ ╦╧╥╨╧╥┴╘╔╫╬┘╚ ╔╬╞╧╥═┴├╔╧╬╬┘╚ ╙╔╙╘┼═ Aladdin SQL.
≤╔╙╘┼═┘ ─╠╤ ─┼╨╧┌╔╘┴╥╬╧╩ ╔ ┬╥╧╦┼╥╙╦╧╩ ─┼╤╘┼╠╪╬╧╙╘╔, ┬╔╠╠╔╬╟╧╫┴╤ ╙╔╙╘┼═┴.
- Description: Σ┴╬╬┘╩ ╨╥╧─╒╦╘ ╨╥┼─╬┴┌╬┴▐┼╬ ─╠╤ ╒▐┼╘┴ ╒╙╠╒╟ ╨╥┼─╧╙╘┴╫╠╤┼═┘╚ ╨╥╧╫┴╩─┼╥┴═╔ ╔╬╘┼╥╬┼╘-╘┼╠┼╞╧╬╔╔ ╙╫╧╔═
╦╠╔┼╬╘┴═.
- AssuredConnections(TM): Call Center Diag. and Repair Sol.
- ISM-BC Telecom Solutions: Telecom Solutions' full-service offering is designed to maximize your customer's loyalty. Our advanced, intelligent
software applications optimize both your customer management processes and your network, helping you attract
and retain customers in today's highly competitive market.
- Description: A customer care solution designed specifically for telecom repair centers - identifying and resolving most problems while the customer is on the line.
- BillPlex (tm)
- Daleen Technologies(Duplicate): Founded in 1989, Daleen Technologies designs, develops and implements convergent billing and customer care software solutions for the telecommunications industry, on a worldwide basis. The company distributes its flagship product, BillPlex, through its Business Alliance Program members and other systems integrators including Beechwood, Cap Gemini, Compaq, Danet, Integris-Groupe Bull, Kanbay, and Unisys. In addition to its Boca Raton, FL headquarters, the company has regional offices throughout the United States.
- Description: BillPlex (TM) is a next generation convergent billing and customer care software solution for the communications industry. BillPlex integrates billing, provisioning and customer care.
- BillPlex(TM)
- Daleen Technologies, Inc: Founded in 1989, Daleen Technologies designs, develops and implements convergent billing and customer care software solutions for the telecommunications industry, on a worldwide basis. The company distributes its flagship product, BillPlex(TM), through its Business Alliance Program members and other systems integrators including Beechwood, Cap Gemini, Compaq, Danet, Integris-Groupe Bull, Kanbay, and Unisys. In addition to its Boca Raton, FL headquarters, the company has regional offices throughout the United States.
- Description: BillPlex (TM) is a next generation convergent billing and customer care software solution for the communications industry. BillPlex integrates billing, provisioning and customer care.
- Blackberry
- Research In Motion:
RIM is a world leader in the mobile
communications market. The current
product portfolio includes mobile
email solutions, wireless handhelds,
two-way pagers, and wireless modems.
- Description: BlackBerry is your one-stop, no-compromise, mobile email solution. You get everything you need in one integrated package.
- Business Support and Control System (BSCS)
- LHS Communications Inc (LHS Group)
- Description: A powerful client / server billing and customer care solution for network operators and service providers.
- ChatStream
- VNP Software, Inc.: VNP Software, headquartered in Cambridge, MA, provides custom development solutions and products for a wide variety of customers, with a focus on Java enterprise and front-office financial systems.
- Description: CHATStream is a robust Chat designed exclusively for business. It is scalable, XML-Based and preserves messages on the server for communications and knowledge-sharing
- CLEC in a Box
- Sigma Systems Group Inc.: Developers of telephone & Internet billing software for telephone companies, resellers, CLECs, and ISPs.
- Description: CLEC in a BoxÖ is a modular superOSS integrated product suite, which includes Customer Care, Billing and Automated Service Provisioning for CLECs.
- ComConsult Communication Manager
- ComConsult Kommunikationstechnik GmbH: The company's activities are concentrated on consulting and training in the field of communication networks.
- Description: The CCM is an integrated documentation and administration system for your entires network, data processing and telecommunications infrastructure while simultaneously supporting your daily workcycle.
- Communique!
- MDL Corporation: MDL Corporation provides hardware storage solutions and cross platform video conferencing solutions in the Unix and Windows environments.
- Description: Communique! Is a multi-point video conferencing software solution that is supported on Solaris[TM] IRIX, HP-UX, AIX, DEC Unix and Windows.
- CompleteConnections(TM): Customer Care Solutions
- ISM-BC Telecom Solutions: Telecom Solutions' full-service offering is designed to maximize your customer's loyalty. Our advanced, intelligent
software applications optimize both your customer management processes and your network, helping you attract
and retain customers in today's highly competitive market.
- Description: CompleteConnections is an integrated family of intelligent customer care solutions for call centers. By focusing on the needs of telecommunication service providers, CompleteConnections offers comprehensive customer care capabilities for the efficient operations of customer services, telesales and repair call centers.
- Confluence
- Intersect Technologies, Inc.: Intersect Technologies specializes in the aggregation, distribution and reporting of information derived from high volume data sources.
- Description: Intersect Technologies specializes in the aggregation, distribution and reporting of information derived from high volume data sources.
- CRMS Advantage
- CLDI (Case Logical Data, Inc.): Dedicated to the success of our clients, CLDI provides comprehensive Database related applications including CRMS, Data Warehousing/EIS Development/Integration, and Internet based applications and websites.
- Description: A executive Information System (EIS) which integrates enterprise information to assist corporate executives in making critical business decisions and in measuring business operations and performance.
Customer Relationship Management System (CRMS) that allows Copration to build better customer relationships, manager products, services and provide quilty customer service visa the internet.
- Customer Information Management (CIM)
- Technology Applications Inc
- Description: Customer Information Management (CIM) is an integrated suite of back office applications with tools needed to provide comprehensive Internet provider services.
- CustomerConnections(TM): Customer Care Solutions
- ISM-BC Telecom Solutions: Telecom Solutions' full-service offering is designed to maximize your customer's loyalty. Our advanced, intelligent
software applications optimize both your customer management processes and your network, helping you attract
and retain customers in today's highly competitive market.
- Description: CustomerConnections gives service representatives the tools and information they need to answer customer inquiries and requests, provide order handling and fulfillment, handle billing adjustments, and respond quickly to inbound service calls.
- DynaRep
- Line4 Inc.: Line4, Inc. is a market leader in providing multimedia eCommerce Customer Interaction Solutions that integrate computers, telecommunications and the Internet. These solutions improve the efficiency of a call center through reduced costs and enhanced customer interaction.
- Description: DynaRep is a high-level toolkit which enables companies to quickly and easily bring the benefits of Computer Telephone Integration (CTI) to their applications. DynaRep also offers a suite of enhanced applications providing additional intelligent call processing functionality to its customers.
- ec.Order
- Digital Counterpart, Inc.: Digital Counterpart, Inc. produces ec.Order. The system is an easy to use order entry and tracking interface for the telecom industry.
- Description: ec.Order is an online order entry system for telecommunications industries. It utililizes JavaTM server pages and Oracle
to accomodate the orders entered into it.
- ESPRIT-S
- Kommunikator GmbH: Information and Communication Systems.
- Description: ESPRIT-S is a primary rate interface card for Sun-Systems with SBus I/O to establish connection via E1/T1 trunks to ISDN Networks.
- EtherPage (R)
- MobileSys, Inc.: The leading provider of wireless messaging solutions. Our technology integrates with mission-critical enterprise systems and delivers messages to most wireless devices.
- Description: The leading provider of wireless messaging solutions. Our technology integrates with mission-critical enterprise systems and delivers messages to most wireless devices.
- FASTCopy
- SoftLink (USA), Inc: SoftLink is a privately held company, established in 1990. SoftLink develops and markets software solutions for heterogenous networking environments
- Description: FASTCopy is a complete & integrative solution for a distributed computing environment. It is an extrememly fast & reliable software
& data distribution technology for TCP/IP and DECnet in WANs.
- Flagship Convergent Billing and Customer Care Suite
- Protek: PROTEK is a provider of Operational Support Systems for telecommunication companies. The company?s products include Flagship Convergent Billing, Customer Care, Order Management, Mediation, Service Activiation, Prepaid System, Network Management, Inventory and Provisioning solutions.
- Description: PROTEK is a provider of BCCS for telecommunication companies. The companyÆs products include Flagship Convergent Billing, Customer Care, Mediation, ServiceActiviation, Prepaid, Network Management, Inventory.
- InformationView Cost of Access System
- InformationView Solutions Corporation: InformationView Solutions Corporation is the premier provider of Bill Verification solutions to the Telecommunications industry.
- Description: Cost of Access and Data Collector are network cost management solutions providing automatic processing of carrier access invoices.
- Infostar Predictive Dialer
- Executone Information Systems, Inc.: Executone's mission is to improve our customers productivity and profitability through integrated voice and data communications. Executone develops, markets and sells computer telephony, call center management and healthcare communication products.
- Description: Infostar Predictive Dialer is a highly sophisticated, automated dialing and call management system that can produce the results you are looking for. 96 agents can be assigned to 24 different active project campaigns. Agents talk 45 to 50 minutes per hour with this system.
- Infranet IPT(TM)
- Portal Software, Inc (Portal Information Network Inc): Portal Software, Inc. provides the software that links services, customers and revenues for Internet and
emerging next-generation communication services. Portal's real-time customer management and billing
software enables service providers to rapidly develop, price and provision new services and effectively
manage customer usage and billing. Portal's real-time, flexible technology allows providers to generate
more revenue and be more competitive by enabling them to bring new services to market quicker than
ever before and by establishing innovative ways of supporting customers' needs. Headquartered in
Cupertino, California, Portal has offices worldwide.
- Description: Infranet IPT offers customer management and billing features essential to Internet telephony service providers (ITSPs).
- InterconnecT Series 6
- Intec Systems Limited: Developers of Inter-carrier rating and settlement software for Telco market.
- Description: InterconnecT collects and provides information used to verify invoices from
other operators based upon products and services terminating or originating from
the InterconnecT owner?s network.
- IVS
- MediaSoft Telecom Inc: MediaSoft is a CT software producer. We build the servers, tools and the applets to build, run and manage CT-web applications for the Enterprise and the Network.
- Description: IVS from MediaSoft Telecom offers CTI developers the "Best of all Worlds"-the user-friendliness of a Windows-based application generator and the power of UNIX, UnixWare Sun or NT to run them.
- Logix System Controller
- ADC Telecommunications Inc
- Description: Logix System Controller supports the provisionary administration,operations, and maintenance for various ADC telecommunications
products.
- Managed CTI Framework
- Connectivity Managed Network Services: Provider of network based computer telephone integration services
- Description: Connectitvity's Managed CTI Framework provides you with a seamless and powerful connection between computers and telephony hardware that forms a unified foundation for your customer interactions (including voice, data, email and web).
- NetPlus
- ACE*COMM: ACE*COMM develops, markets and services OSS products for networks deployed by telecommunications service providers, such as telephone companies, other public carriers and large enterprises operating data and voice networks using intranets and the Internet. The Company's products perform such functions as billing data collection, network surveillance, alarm processing and network management for some of the largest carriers and enterprises in the world.
- Description: NetPlus is a distributed processing, client-server based SNMP network management system providing full OSI FCAPS applications coverage, and integrated data and voice networks managment functions.
- NetToll System
- NetToll: NetToll is a universal Network Centric payment solution.The NetToll system enables Content Service Providers (CSP) to sell any type of IP-based online content and services to consumers through Internet Service Providers (ISP). Payment services becomes an integrated network feature, simply and securely accessible by consumers and CSPs.
- Description: The NetToll system enables Content Service Providers (CSP) to sell any type of IP-based online content and services to consumers through Internet Service Providers (ISP).
- Nobill
- Symsoft AB: Symsoft AB was established in 1989. Today Symsoft operates in the field of software development. Symsoft specializes in software developmentfor information management and telecommunications.
- Description: Nobill is a unique prepaid support system for the emerging 3rd generation of cellular market. Nobill provides the flexibility needed to expand market share and retain customers. Nobill is a unique prepaid support system for the emerging 3rd generation of cellular market. Nobill provides the flexibility needed to expand market share and retain customers.
- Nuance
- Nuance Communications: We develop, market and support a voice interface software platform that makes
the content and services of the Internet, telecommunications networks and
enterprises accessible from any telephone.
- Description: Nuance, the core client/server software in the Nuance product suite, combines unparalleled accuracy and natural language understanding to deliver the performance advantages of Nuance in speech recognition applications.
- Nuance Express(TM)
- Nuance Communications: We develop, market and support a voice interface software platform that makes
the content and services of the Internet, telecommunications networks and
enterprises accessible from any telephone.
- Description: For less complex, entry-level applications, Nuance Express enables low-cost, rapid speech application development by programmers with little or no speech expertise.
- ObjectSwitch
- Objectswitch Corporation: Software Developers - ISV
- Description: Network-Resident ObjectSwitch
Telecommunications Integration Server enables rapid introduction of next-generation service offerings supported by Software Fault
Tolerant, Change Tolerant, Network Resident applications.
- PageMate
- Systemetrics Inc: For more than a decade, Systemetrics has been a pioneer in the development of system monitoring and electronic messaging applications for UNIX, Windows and OpenVMS. The company's Sentry Automated Operations software provides capabilities for monitoring, event notification and automated response in heterogeneous networks. PageMate, a companion product for UNIX, Windows and OpenVMS, is the world's most comprehensive and robust software for automated messaging to electronic pagers, digital telephones and other portable communications devices. New functionality for PageMate in the 21st century includes integrated messaging via pager, telephone, fax and e-mail.
- Description: PageMate provides capabilities to construct and send both numeric and alphanumeric text messages to electronic pagers, digital telephones and other portable messaging devices.
- SalesConnections┌: Customer Care Solution
- ISM-BC Telecom Solutions: Telecom Solutions' full-service offering is designed to maximize your customer's loyalty. Our advanced, intelligent
software applications optimize both your customer management processes and your network, helping you attract
and retain customers in today's highly competitive market.
- Description: For sales representatives, SalesConnections manages the customer contact from a comprehensive review of account and contact history to call routing, call back scheduling, and context sensitive product catalogues.
- ServiceBroker
- Sigma Systems Group Inc.: Developers of telephone & Internet billing software for telephone companies, resellers, CLECs, and ISPs.
- Description: ServiceBroker is a standards-based middleware OSS allowing service providers to automate provisioning & activation of services across multiple networked technologies including IP, DSL, cable, TDM.
- Subscriber Management Information System
- Intasys Management Systems, Inc.: Intasys provides customer care and billing solutions on a bureau and license basis to clients in wireless and wireline telephony,cable/satelite TV, Internet, and utilities industries.
- Description: Subscriber Management information Systems is a full year 2000 compliant customer care and billing system providing a wide range of functionality designed with the end user in mind
- System Administration
- The Carl Group, Inc: The Carl Group provides a wide range of technical consulting services including technical documentation and training, software engineering, and web design and development.
- Description: The Carl Group offers system adminstration on a contract basis.
- TELCARE
- Sigma Systems Group Inc.: Developers of telephone & Internet billing software for telephone companies, resellers, CLECs, and ISPs.
- Description: TELCARE is a standards-based Customer Care & Billing system for small-to medium-sized telecommunications providers of traditional & IP telephony services including CLECs and ISPs.
- TGC CDRTrack
- Trans Global Communications Inc: Provider of Billing and Management systems for telecommunications switch systems. Provider of Long Distance access services.
- Description: Call Detail Record Billing and Accounting for CO Switches.
- The Tele.Commerce Solution
- Quintessent Communications Inc.: Quintessent Communications Inc. is the leader in telecommunications back-office e-commerce software products and services. Quintessent's Tele.Commerce Solution efficiently ties together a wide variety of Operations Support Systems (OSSs) and related communications technologies, streamlining the way telecommunications service providers order, manage, and bill for telecommunications services. The Tele.Commerce software suite helps carriers effortlessly fulfill customer orders and deliver the ever-increasing array of value-added services by supporting all carrier's back office e-commerce needs, including interconnection interfaces and complete automation of the bi-directional business transactions that transpire between trading partners.
- Description: Quintessent Communications Inc. provides the industryÆs most comprehensive offering of off-the-shelf, automated OSS interconnection solutions providing telecommunications trading communities the benefits of e-commerce.
- The Tele.Commerce Solution
- Quintessent Communications, Inc.: Quintessent Communications Inc. is the leader in telecommunications back-office e-commerce software products and services. Quintessent's Tele.Commerce Solution efficiently ties together a wide variety of Operations Support Systems (OSSs) and related communications technologies, streamlining the way telecommunications service providers order, manage, and bill for telecommunications services. The Tele.Commerce software suite helps carriers effortlessly fulfill customer orders and deliver the ever-increasing array of value-added services by supporting all carrier's back office e-commerce needs, including interconnection interfaces and complete automation of the bi-directional business transactions that transpire between trading partners.
- Description: Quintessent(TM) Communications, Inc. provides the industryÆs most comprehensive offering of off-the-shelf, automated OSS interconnection solutions providing telecommunications trading communities the benefits of e-commerce.
- UniCall Call center Server
- UniCall: Developer of voice response, CTI, ACD and speech recognition products.
- Description: Software ACD based on a Intel architecture. Automatic inquiry systems.
- Unified Messaging
- Cisco Systems: Amteva is a leading developer of middleware, which provides a unified means for enabling voicemail, fax, and e-mail messages over an IP-based network (Internet Protocol). This acquisition underscores Cisco's commitment to a New World architecture where data, voice and video traffic flows over a single Internet-based network. By incorporating Amteva's middleware solution as part of the Unified Communications initiative for both enterprise and service provider customers, Cisco will make it easier for third party developers and system integrators to add value to the open voice solution.
- Description: Cisco Unified Communications enables service providers to offer their customers consolidated voice, fax, and email services on a single IP network, independent of location, time or device.
- VeCare
- i2c IT Systems & Consulting GmbH & Co. KG: Development and marketing of leading edge products in the area of web based e-commerce and self-service solutions for telecommunications operators and service providers.
- Description: VeCare - eBusiness Components for Communication Providers
VeCare Self-Service Suite supports the complete life cycle of the telecommunications provider's customer relationship.
- WebCare
- Sigma Systems Group Inc.: Developers of telephone & Internet billing software for telephone companies, resellers, CLECs, and ISPs.
- Description: WEBCAREÖ is a web-based customer self-care system for electronic bill presentment, service requests, and making credit card payments in a secure Internet environment.
- Wireless Location Services(TM) (Client) (WLS)
- SignalSoft Corporation: SignSoft develops Wireless Location Services, intelligent network software for wireless carriers that takes information gathered about the geographic location of wireless users to create revenue generating applications.
- Description: Wireless Location Services(TM) (WLS) - SignalSoft Corporation's Wireless Location Services is an extensive offering of new network level services that make use of knowing the location of the subscriber. SignalSoft's Wireless Location Services include Wireless 911, Location Sensitive Billing and a porfolio of other location based enhanced services designed for network deployment.
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1999 Sun Microsystems, Inc., 901 San Antonio Road, Palo Alto, CA 94303 USA.
All rights reserved.